Accredible

Product Manager - Data Analytics (Remote)

Full-Time

United States / UK / Europe

We seek an experienced data-focused Product Manager for our fast growing Data Insights team. In this role, you will have the opportunity to join a robust team responsible for driving our clients' success through analytics and data insights. You will be helping our clients make smarter, more informed decisions. Consequently resulting in the client achieving maximum ROI, increased market visibility and growth.

The scope for the Insights team is to create customer ROI using data analytics, insights and reporting while monetizing our data assets. In this role you will:

  • Create the next-generation client-facing analytics tool set to facilitate our clients' decision-making process.
  • Be responsible for defining the product roadmap, managing product execution and delivery, and own P&L of the Insights products.
  • Partner with multiple stakeholders in order to provide a top-quality, market relevant, high performing product.

Looking toward the future, this role is pivotal. We have ambitious strategic growth plans, to enrich our core products by expanding our data and analytics platform for a wider engagement.

This is an exciting position for a talented, customer focused, outcome driven product manager who thrives on solving new challenges through data, possesses entrepreneurial spirit, and enjoys working in a fast-paced, highly flexible start up environment.

Competencies

Role Based:

  • Relevant Data Conceptualization. You are able to specify detailed requirements for data visualization which match best practices and have the highest value for our stakeholders. You understand that the choices you make in data selection, capture and visualization greatly affect the communication of and successful use of that data.
  • Objective Prioritization. You choose which things are most important and align with product strategy, not being afraid to say no or to pivot. You pose the right questions, by understanding the market and competition, and analyzing user/customer behavior data before defining the product's road map.
  • Strategic Product Thinker. You think strategically throughout all phases of product development - from understanding your market & users to deciding how to launch successfully. You have a solid understanding of the product life cycle, audience segmentation, the project management process and forecasting sales.
  • Research & Analysis. You are highly proficient in conducting market, client and user research. You know how to use tools to compile and analyze data, while being able to objectively interpret the data these tools generate.
  • Experimentation. You evaluate ideas and prioritize based on data. You drive fast iteration and low fidelity experimentation & testing. You measure the impact of the features/products you are building quantitatively, by testing them before and after release. You are ok making mistakes, but make them fast and pivot fast.
  • Outcomes Driven. You focus on the results, achieving goals, and driving client value. Not from delivering features for the sake of delivering.
  • Familiarity with Marketing and Business Economics. Having a basic understanding of marketing and business economics will go a long way toward understanding the concepts you’ll need to successfully execute relevant data products.
  • Empathy. You are able to put yourself into the shoes of our clients and understand what things they find important and how they define success.
  • Outstanding Communication. You are able to clearly and succinctly communicate. You are able to build consensus, drive debates and engage full stakeholder input.

Cultural:

  • Honesty & Integrity. You do what is right, don’t cut corners that aren’t ethical, and are open about your work.
  • Openness to Criticism & Ideas. You know that we have to constantly improve and aren't shy about seeking and receiving suggestions for areas of improvement.
  • Learning & Development Focused. You actively learn and develop yourself and take pride in developing new skills.
  • Proactive. You are able to take initiative, responsibility, and solve issues yourself.

Outcomes (1 year)

Manage the Insights full product lifecycle.

        • Be responsible for aligning, radiating and continually evolving the roadmap of the Insight Product Team with the overall product strategy.
        • Lead experiments, ideation sessions, user behavior analysis and focus groups to assist with deciding which features are most valuable.
        • Conduct market research such as exploratory research, competitive analysis, and user insights.
        • Define and groom with your engineering team all Insight feature themes, epics and user stories.
        • Build and refine the Insights product backlog, and prioritize based upon strategic alignment, along with the likelihood of successful cost benefit, user/business value, time criticality, risk assessment, opportunity enablement, cost of delay, size, and other defined factors.
        • Conduct regularly-cadenced customer feedback loops; act as the true voice of the customer.
        • Act as the primary liaison between the Insights engineering team and stakeholders and as the customer proxy for engineering questions.
        • Work in collaboration with stakeholder teams (such as marketing, sales etc) to develop a strong Go-To-Market strategy.
        • Own and socialize team-related metrics and reporting throughout the organization.

        Deliver new Insights features and improve upon existing features on schedule to meet Accredible's growth strategy.

          • Work with UI/UX Designers, your product peers and team members as needed to produce specifications for Insight features to be modified or produced to customer satisfaction.
          • Consult with Developers to determine build costs and component reusability for Insights features.
          • Balance speed to market and Insights (product) maturity resulting in shipping quickly.
          • Balance the technology investments to better collect data and work with data at scale, while providing user value.


          Ensure adoption and all supported Insights features are used by customers.

          • Determine if initial engagement & launch are successful through user data collection, behavior analysis and also through collaboration with commercial stakeholders (Marketing and Sales).
          • Make ongoing updates to Insight features which prove to be successful.
          • Analyze data and create product scorecards to portray the overall health of Insights; this may include, but is not limited to, business achievements, financial performance, strategic value, and future business potential.
          • Underperforming Insights features are retired.
          • Maintain inventory of active Insights features. You know the current usage of each feature, you know and can communicate the relative value of each feature in terms of lead generation, and ARR of active customers.
          • Complete analysis in an attempt to define root cause analysis of underperforming features.
          • Remove untenable features and document as failed prototypes.


          Evangelize and enable company level data-driven decisioning. Educate the organization.

            • Capture, manage and analyze Accredible's client data, along with market, industry and competitive data
            • Communicate throughout the org summarizations of this data analysis. Expressing customer, market and industry trends, to provide company-level insight to the usage of credentials across the client base.
            • Be a driver of our product organization and Accredible as a whole making data-driven decisions.


            Compensation & Benefits:

            • Competitive salary.
            • 35 days annual vacation.
            • Pre-IPO equity shares.
            • Generous sick time and compassionate leave to support our team members’ health needs, and physical and mental well-being.
            • 100% paid medical/dental/vision for you, your spouse/domestic partner AND your dependents.
            • Life insurance for you with optional additional coverage for you, your spouse/domestic partner and child(ren).
            • Employee Assistance Program (EAP).
            • Flexible hours & remote work; while we fully support digital nomads,you must be able to align with your team’s predominant time zones.
            • A high-energy, collaborative, and supportive high-growth organization backed by some of Silicon Valley's top venture capital investors.
            • Two hours per week (paid) to spend learning anything you like, even if it is not related to your role, plus a budget to spend on learning materials (courses, books, conferences). We love education and we believe in nurturing your growth!
            • A promise to invest in your growth personally and professionally. Wherever you would like to go and whatever you would like to do, we will be there to support you.
            • Many additional perks!

            Equal Opportunity:

            Accredible is Open and Inclusive. We welcome people of any gender identity or expression, race, skin color, ethnicity, age, size, nationality, sexual orientation, ability level, neurotype, religion, elder status, family structure, culture, subculture, political views, education level, identity, and self-identification. We welcome teachers, learners, activists, artists, dreamers, doers, ordinary people, extraordinary people, and everyone in between.

            About Us:

            Accredible’s solutions enable world-class organizations to issue digital, verifiable credentials, awards, badges and certificates. Through the sharing of credentials on social media platforms, inclusion in on-line professional directories, and customized data on educational and career paths, recipients of digital credentials powered by Accredible are provided control over their learning and professional outcomes. Our customers include Google, Harvard, MIT, Oxford University, McGraw Hill, Slack, iHop, GMAC, the CFP Board and 1500+ others, on behalf of whom we have issued over 31 million credentials to over 15 million recipients all over the world. After first hitting profitability and then raising our Series A, the company has grown from a team of fifteen to a team of over 100; we are looking for exceptional people to join us along our path to becoming the world’s primary source of verified credentials and data to drive educational and career journeys. Join us and help us expand our extraordinary culture with career experiences represented by our 5-star Glassdoor rating!

            We are Remote First. Accredible is truly a global team. From Cape Town to Vancouver, London to San Francisco, our employees live and work in the places that they thrive, wherever they thrive.

            We are Growing Strong. We are growing and will continue to expand rapidly. We seek to increase momentum and build a professional, scalable, and efficient team whilst maintaining our friendly, inclusive, and collaborative culture.

            We Love What We Do. Our co-founders’ passion for Accredible’s purpose has permeated throughout our organization...and it shows in our culture, our product, and our customer service.